Had to contact the manager about a salad missing ingredients. Her response was that she needed my address to send me a coupon.
Ordered a $10 salad and got a small hand full of spinach.... waste of my money
I advised her that on every Panera receipt, it states the matter would be handled right then and there, no coupon in the mail.
Awesome service! Yummy food! The manager Katie was super helpful! So many choices to fill you up!
Just got done having my daughter's 8th birthday party here, what a great experience! The staff was great and so accommodating to these bakers in training!
An excellent restaurant to add to Fond du Lac's west side. The food is very good, usually healthier than most fast food and the customer service is good as well. The bagels are some of the best along with their soups. Plenty of parking around the location and the drive-thru moves smoothly along. I'm happy they have located here.
Caution: Manager or Asst. Manager treated customer wrong!
As a manager, she argued with the customer instead of smoothing things over with their corporate policy of immediate satisfaction.
She even went to the extent to say , “her store doesn’t operate that way”
Panera Bread is a US Bakery based in Fond Du Lac, Wisconsin. Panera Bread is located at 771 W Johnson St, Fond du Lac, WI 54935, USA.
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